What Is VoIP

VoIP (Voice over Internet Protocol) lets you make telephone calls over the Internet. With VoIP, phone calls go over your Internet connection instead of back and forth to the phone company.

Can I have an Automated Attendant With a Professionally Recorded Greeting?
Yes. An automated attendant, also called a interactive voice response (IVR) system, is available with your Tel-One Cloud PBX telephone system. The IVR can ...
Mon, 13 Jan, 2014 at 4:55 PM
Can I use my credit card machine
It is not recommended that a customer use a VoIP service for handling Credit Card Transactions and we recommend our customers keep an analog line for this s...
Mon, 13 Jan, 2014 at 4:55 PM
Can I send and receive fax documents?
Yes. Tel-One new fax over IP solutions provide the security and reliability of HTTPS while preserving the easy and familiar experience of the fax machine. ...
Mon, 13 Jan, 2014 at 4:55 PM
Can people reach employee extensions directly?
An extension can always be reached by calling the main office number and transferring to the extension, but for additional monthly charges you can get a nu...
Mon, 13 Jan, 2014 at 4:55 PM
What features does my Tel-One office system have?
A Tel-One Cloud PBX  system supplies any feature you need. Here is a partial list of the features of your Cloud PBX: Online Account Management ...
Mon, 13 Jan, 2014 at 4:55 PM
What Additional Options Are Available With My Tel-One Cloud PBX Phone System?
There are many additional options available with your Tel-One Cloud PBX phone system, including: Additional simultaneous calls Additional telephones ...
Mon, 13 Jan, 2014 at 4:55 PM
What kind of telephones do I need?
What kind of telephones do I need? Tel-One supports SIP (Session Initiation Protocol) telephones.
Mon, 13 Jan, 2014 at 4:55 PM
What telephones can I purchase from Tel-One?
Please see the list of phones that you can purchase from Tel-One  on the following page: VoIP Phones
Mon, 13 Jan, 2014 at 4:55 PM
Can I manage my own extension?
Each user can manage their own extension with the easy to use graphical user interface (GUI.) From the GUI you can see call records, customize your call fo...
Mon, 13 Jan, 2014 at 4:55 PM
Can I have remote telephones?
Yes, Tel-One supports multiple geographic locations. You can put a phone anywhere you have an Internet connection, even a different country, and Tel-One Cl...
Mon, 13 Jan, 2014 at 4:55 PM