What Is VoIP

VoIP (Voice over Internet Protocol) lets you make telephone calls over the Internet. With VoIP, phone calls go over your Internet connection instead of back and forth to the phone company.

Is the Tel-One Network reliable?
Yes. Tel-One Network was built to provide unparalleled reliability, for the long run. Our cloud architecture offers:. High Capacity – designed...
Mon, 13 Jan, 2014 at 4:55 PM
Does Tel-One provide Internet connections?
No, Tel-One doesn’t supply Internet connectivity. The Tel-One sales team can help you find a provider if you need advice.
Mon, 13 Jan, 2014 at 4:55 PM
How fast should my Internet connection be?
Every line, every call, uses 80 Kbits/second of bandwidth to send audio out to the outbound caller while using 80 Kbits/second of bandwidth inbound to the ...
Mon, 13 Jan, 2014 at 4:55 PM
Can other things I am doing on my network interfere with my telephone calls?
If your phones are located on the same network as your data connection, there is a high likelihood that when bandwidth intensive applications like streaming...
Mon, 13 Jan, 2014 at 4:55 PM
How do I make sure calls get priority on my network?
Quality of Service (QoS) is built into most modern routers/firewalls. It is recommended to enable QoS to segregate and prioritize packets in the bandwidth ...
Mon, 13 Jan, 2014 at 4:55 PM
What kind of call uses my Internet connection?
Most calls use your Internet connection, for example your office calling to an outside line, or an outside line calling your office.
Mon, 13 Jan, 2014 at 4:55 PM
What kind of Internet connection do I need?
You must have a high quality, reliable Internet connection, with enough bandwidth to support the number of lines you need.
Mon, 13 Jan, 2014 at 4:55 PM
What counts as a call?
A call is: talking with someone from your telephone to a phone at their office. talking with someone from your telephone to a phone at their...
Mon, 13 Jan, 2014 at 4:55 PM
What calls don't use my Internet connection?
All calls will use your internet connection even if they are located in the same office.
Mon, 13 Jan, 2014 at 4:55 PM
Can I keep my phone number if I leave Tel-One?
Yes. This is only limited by your ability to transfer a telephone number to a new provider. Tel-One does not place any restrictions on transferring your te...
Mon, 13 Jan, 2014 at 4:55 PM