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To customize your Tel-One voice mailbox:

  • Dial into the mailbox from your extension phone, either:
  • Press the Message button, or Press *97 and press Send 
  • Enter the voicemail password assigned to you.
  • Once in the mailbox menu, press  0 for mailbox options
  • Then press:1 to record your “Unavailable” Greeting 
  • 2 to record a different “Busy” Greeting (optional … only if you want to play a different “I’m on another line” message when you’re tied up with another call)
  • 3 to record your name (to be used in the Directory, if applicable).