In-progress calls can be
transferred at any time to another extension, to an outside phone number, or
directly to a voicemail box.
You can also transfer calls from a mobile phone,
if the call was forwarded from within your Tel-One system.
To Transfer a
Call to Another Extension or Outside Number
While the call is in progress, press the Transfer button
(or the Tran soft key on the phone’s display screen)
Key in the extension or full phone number of the phone
you are transferring to, followed by the # key.
Press the Transfer key again to send the
caller onto the destination number (a “blind” transfer). Or, remain on the
line for “warm” transfer options:
The destination phone will ring. You can at that point
talk with the person who answers, for example to tell then the name of
the caller waiting to be transferred
Press the Transfer key again to complete the
transfer.
If the the destination number doesn’t pick up, or
declines the transfer, press the Cancel key to abort the
transfer and return back to the original caller
(the original caller may
then be on hold - take them off hold to continue the call).
Call transfer
from your mobile phone
If your mobile receives a
Follow-me call via the Tel-One system, you can transfer it by pressing ##
You will be prompted with
“Transfer”.
Key in the extension or outside number you want to transfer the
call to, followed by the # key.
Ralph Di Caterino
In-progress calls can be transferred at any time to another extension, to an outside phone number, or directly to a voicemail box.
You can also transfer calls from a mobile phone, if the call was forwarded from within your Tel-One system.
To Transfer a Call to Another Extension or Outside Number
Call transfer from your mobile phone