If your office mate is away from
his or her desk, and you want to take a call ringing on his or her phone, press
*8 on your CloudOnePBX, and then pick up the handset, to answer the
call.
Note: if *8 is not working on your
phone, your company administrator will need to log into the PBX and add
"1" to two fields in your extension's Device Options:
Ralph Di Caterino
If your office mate is away from his or her desk, and you want to take a call ringing on his or her phone, press *8 on your CloudOnePBX, and then pick up the handset, to answer the call.
Note: if *8 is not working on your phone, your company administrator will need to log into the PBX and add "1" to two fields in your extension's Device Options: