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Answering a Call Ringing on Another Extension

If your office mate is away from his or her desk, and you want to take a call ringing on his or her phone, press *8 on your CloudOnePBX, and then pick up the handset, to answer the call.


Note: if *8 is not working on your phone, your company administrator will need to log into the PBX and add "1" to two fields in your extension's Device Options: