A call is:

  • talking with someone from your telephone to a phone at their office.
  • talking with someone from your telephone to a phone at their home.
  • talking with someone from your telephone to their cell phone.
  • talking from your cell phone to a telephone in your office.
  • talking from your office telephone with someone on another telephone in your office.
  • keeping a caller on hold.
  • checking your voicemail from a telephone which is not a Tel-One extension.
  • a caller listening to your company automated attendant.
  • every caller from a non-Tel-One extension which calls in to participate in a conference call.