Business Hours Support

  • For non-urgent issues or orders, please email us. If you have an urgent issue we recommend you follow up with a phone call so that we may prioritise it.
  • Email: support@tel-one.com
  • Phone: 516-801.3040

24x7 Emergency / Faults

  • For an outside hours emergency, please call our main support number and leave a message. Responsible technician will be notified by voice mail and SMS we will return your call as soon as possible.
  • Phone: 516-801-3040
  • For non-urgent support please email support@tel-one.com and we will address your request on the following business day.