Setting Up Your Mailbox

The first time you log in to your mailbox you are walked through recording your name for the directory and recording your personal greeting.

The name recording is for the dial-by-name directory, so when someone enters the first three letters of your last name, it will play back your name recording.

The greeting plays when your mailbox is reached. It is very important to make a custom message, as many callers will not leave messages at mailboxes that have generic greetings.

Accessing Voicemail

To access voicemail

Press the Messages button on your phone to access your voicemail box, or dial 5001 if you can not identify the voicemail button.

If you subscribe to multiple mailboxes, a list of mailboxes may appear. Select the mail box you want to access.

When prompted, enter your voicemail pin, and then press #.

To access another person’s mailbox

Dial 5000.

When prompted, enter the other person’s extension number.

Enter the voicemail PIN of the other person’s mailbox, followed by #.

Alternate Greetings

Your mailbox supports multiple greetings for different scenarios like business trips and holidays.

To record an alternate greeting

From your mailbox, press 6 for greetings, and then press 1 to record an alternate greeting.

When prompted for the greeting number press 2 for your next alternate greeting (1 is your default greeting).

After your recording is completed, select the active greeting by selecting option 3 in the greetings menu.

Voicemail Tree

What to dial for each option in your mailbox.