What Is VoIP

VoIP (Voice over Internet Protocol) lets you make telephone calls over the Internet. With VoIP, phone calls go over your Internet connection instead of back and forth to the phone company.

Why is VoIP on the market now?
VoIP was developed as an experimental system by Arpanet in the late 1970s. The constant advancement of the Internet, and improvements in computer technology...
Mon, 13 Jan, 2014 at 4:55 PM
Can I call people who have regular telephones?
Yes, you can call any number with Tel-One Cloud PBX including land lines and mobile phones.
Mon, 13 Jan, 2014 at 4:55 PM
Can I keep my current number? Can I move my number to Tel-One?
You can almost always move your current phone number to your new Tel-One Cloud PBX telephone system. Check with your current provider to find out. We can h...
Mon, 13 Jan, 2014 at 4:55 PM
What do I do while my telephone numbers are being moved?
We will give you temporary telephone numbers while you are waiting for your telephone numbers to move to Tel-One. While you are waiting, you can forward ca...
Mon, 13 Jan, 2014 at 4:55 PM
Can I make conference calls?
Yes, every Tel-One Cloud PBX system includes at least one conference bridge. Each conference bridge supports up to eight simultaneous callers, and can be us...
Mon, 13 Jan, 2014 at 4:55 PM
Can I have additional local numbers?
Yes, you can purchase additional local telephone numbers in most areas in the US. For example, you can have a local number for your business in New York an...
Mon, 13 Jan, 2014 at 4:55 PM
Can I have a toll-free (800) number?
You can purchase as many toll free numbers as you would like. Toll free numbers include prefixes like 800, 877, and 866. There are per minute charges for c...
Mon, 13 Jan, 2014 at 4:55 PM
Can I have a vanity number like 1-800-FLOWERS?
You can have a regular, toll-free, or international vanity number. These numbers are subject to availability. Contact sales for information about purchasin...
Mon, 13 Jan, 2014 at 4:55 PM
Can I make emergency calls?
Tel-One provides support for emergency calling services. This is provided at a small additional charge. Users of this service must make sure the physical (...
Mon, 13 Jan, 2014 at 4:55 PM
Can I record calls?
You can choose to record calls for an additional fee. You can record some or all calls. Recorded calls are saved as .wav files
Mon, 13 Jan, 2014 at 4:55 PM