VoIP Defenitions

This handy list to assist you with terminology related specifically to voice over IP (VoIP).

AA and IVR
An Automated Attendant allows your PBX to respond to touchtone commands, for example, “press one for sales.” These systems are used in many ways, including ...
Mon, 13 Jan, 2014 at 6:24 PM
Bridge Mode
Putting a Modem/Router "combo device" (often supplied by ISPs such as AT&T or Comcast) in "Bridge Mode" effectively makes it work as...
Mon, 13 Jan, 2014 at 6:25 PM
CODEC
A CODEC is a coder-decoder. The sound of a voice is digitized with a CODEC. The CODEC changes the sound of a voice to data (or data back to the sound of a v...
Mon, 13 Jan, 2014 at 6:25 PM
Jitters
Jitter is the variation in the time between voice data packets arriving to a destination. Jitter of 50ms (milliseconds) or less, as measured by our bandwidt...
Mon, 13 Jan, 2014 at 6:26 PM
Latency
Latency is the time it takes for your voice data packet to reach its’ destination. Latency of 150ms (milliseconds) or less, as measured by our bandwidth tes...
Mon, 13 Jan, 2014 at 6:27 PM
QoS
QoS is an abbreviation for Quality of Service.You must have good QoS to have good quality phone calls. QoS is determined by how much bandwidth you have, how...
Mon, 13 Jan, 2014 at 6:27 PM
SIP
SIP is an abbreviation for Session Initiation Protocol.SIP is an industry standard for controlling communications sessions, for example starting a call, sto...
Mon, 13 Jan, 2014 at 6:28 PM