Cloud One UC Call Center
Daily Call Statistics Report Our Manage Telco 'Daily Call Statistics Summary' report is designed to help you track and monitor your telco usage a...
Thu, 6 Dec, 2018 at 12:36 PM
Contact Center Monitoring and Reports Overview Rules Home Screen Call Center Reports Queue Statistics Agent Statistics Agent Availabilit...
Thu, 6 Dec, 2018 at 12:50 PM
How to configure Call Center Report Emails Call Center Email Reports can be set up from a Call Center Supervisor login. Procedure Log into the Portal wi...
Thu, 6 Dec, 2018 at 12:55 PM
Audio Monitoring (Listen, Whisper, and Barge) Concept By utilizing the new features of 'Join Call'/'Whisper'/'Listen Only' c...
Thu, 6 Dec, 2018 at 12:56 PM